HELP & GUIDANCE
Support
Need a hand getting your dish aligned? Tell us what you’re seeing and we’ll help you work through it.
Get in touch
Email developer.aaqeel@gmail.com with your device model, iOS version, satellite, and the step where you got stuck. Do not include private location details unless they are necessary to reproduce the issue.
Compass accuracy
Move away from the dish, metal poles, vehicles, large electronics, and magnetic phone accessories. Keep the phone level and move it slowly in a figure-eight when prompted.
Final tuning
SatAlign calculates geometric direction, elevation, and LNB skew. Use your receiver’s signal-quality screen for final fine-tuning.